We had the best ever experience with Five Point Restoration! We had a flood emergency on a Sunday night. I set out Monday morning to start calling disaster clean up companies to schedule a time to assess the damage, as I had never dealt with anything like this before. Five Point was the first place I called and I did not end up calling anyone else. They had a team out to the remote (non-local) property that same afternoon with the cleanup done and dryers going less than 24 hours after the incident happened. I was completely amazed at the response time! Nick, Pat, and Achka were extremely informative and patient (letting me call them all the time) guiding me through the cleanup and repair process. The final results were impeccable! Achka and his team came even out an additional time for some touch up work (at no charge) that I was being picky about. They would not let me pay them until I was 100% satisfied with the work. Everyone I dealt with was professional, friendly, and honest. I felt like I had not only received best-in-class service and repair, but that I had made a few friends also. I recommend Five Point whole-heartedly! They took care of everything from the moment I called them, and I could not have scripted a better resolution. There is no one better!Mike H.,
These guys were amazing! Always showed up right on time. They answered all of our questions and concerns and were respectful in my home. Unfortunately we were not able to finish the problem with them because my insurance insisted that we use someone else. I wish we had fought harder the place insurance has made us use still hasn't shown up to finish the job and it has been 6 weeks. With five point I know my home would have been completed five weeks ago. They will always be the first number I dial from now on.Season C.,
Scott & Pat sure made my life better. They helped me with the insurance company made my home better than it was on the restore. honestly I don't think they could have done a better job! Scott did some some things for me that he didn't even get paid for. and help me find resources for an unrelated issue.Jason P.,
JC and Pat were absolutely WONDERFUL to work with! After Service Master never returned my calls to get the work I was referred to these folks and I was blown away at the eagerness and concern for my business.
JC is like a PIT BULL with the insurance company and got my wife and I what we deserved! Thank you Five Point you guys are AWESOME!Tyson B.,